Apple will not use your information for direct marketing purposes without obtaining your consent. Apple will still service the machine, but you will pay a price for it. The issue you are reporting was caused by accidental damage or unauthorized modifications or if said accidental damage or unauthorized modifications prevent Apple from addressing the issue you are reporting. Apple provides access to Apple international data and, therefore, may contain references or cross references to Apple products, programs and services that are not announced in your country. Enter your Apple IMEI or Serial Number and Check Apple Warranty/ Coverage/ AppleCare Status, Activation Status, Repair and Service Coverage, Replaced Status, and much more info about your iPhone, iPad, Mac or Apple Watch! This Agreement governs service transactions accepted by Apple. Your product is no longer covered by the Apple warranty, AppleCare service plan or by consumer law. I'm assuming that you don't have the extended AppleCare Protection Plan? You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service. Our Apple specialists will … It is understood that, without prejudice to the rights of Apple to obtain compensation of damages, you will be responsible for all charges incurred for the custody of the products Apple reserves its statutory and any other lawful liens for unpaid charges. 1.11.2 It is your responsibility to backup all existing data, software, and programs, and to erase all existing data before receiving services. They know how to fool the liquid sensors. All fees and charges described herein exclude all applicable taxes. EXCEPT AS EXPRESSLY PROVIDED HEREIN, APPLE WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. Service is not available for issues caused by failure of or incompatibilities with any software or data residing or recorded on your product. For all service orders, Apple warrants that (1) services performed will conform to their description for ninety (90) days from the date of service, (2) except for batteries described in the subsection below, all parts or products used in service will be free from defects in materials and workmanship for ninety (90) days from the date of service, and (3) batteries installed as part of Apple’s battery replacement service for Apple portable Mac computers will be free from defects in materials and workmanship for one year from the date of service. Every Mac comes with a one-year limited warranty for manufacturing defects, along with three months of technical support. Apple will not transfer the Data to any Apple owned or 3rd party owned data storage system or device and will not store a copy of the Data as part of any Data transfer service. Apple does not authorize any variance or modification of this Agreement. Apple will not bill your credit card or process a transaction under your debit or check card until your order is processed. These are for the issues that aren’t covered by Apple’s standard warranty or by local laws. You can check if a provider is an Independent Repair Provider or an Apple Authorized Service Provider. One stop for technical support, Apple hardware service, and software support. If Apple does not provide prepaid way bills or packaging, you must arrange for the shipping and packaging of your product to Apple’s repair service location, as described at the time of ordering, and you may want to consider insuring your package in case of damage or loss during shipment. Share. i) Interpretation. Terms of payment are within Apple’s sole discretion, and unless otherwise agreed to by Apple, payment details must be received prior to Apple’s acceptance of an order. IF NOT COVERED BY THESE RIGHTS, APPLE DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST, CORRUPTED, OR COMPROMISED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES. Apple reserves the right to cancel any order you have placed if there was a typographical error concerning the pricing or availability of any item you ordered when you placed the order. If you have not claimed your product and paid all charges due within sixty (60) days after being notified by Apple that your product has been repaired, Apple will invite you to collect the product and/or to accept delivery of the products, in exchange for the payment of the charges. Purchase under these terms is available only to those who have reached the age of majority. Computer Service. No Apple employee or agent has the authority to vary any of the terms and conditions governing any transaction. Mail. You will return your product so that Apple receives it within ten (10) days from the date Apple ships the replacement product (the “Return Period”). The service dealer may not charge for work done or parts supplied in excess of the estimate without the prior consent of the customer. You may be wondering if your Apple iPhone repair is covered under warranty. You will be responsible for products or parts that are lost or damaged as a result of failure to follow them. Third party applications installed on your Apple product may not be compatible or work with your Apple product as a result of the system software update. *Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. In servicing your product, Apple may use parts or products that are new or refurbished and equivalent to new in performance and reliability. If Apple determines that your product is eligible for ERS, and you choose to order ERS by providing to Apple your credit card details, Apple will ship to your designated location a replacement product. You can buy online or call (800) MY–APPLE (800–692–7753).. You can get information about an order you placed on the Apple Online Store through the Order Status page. Computer Service. 4. Apple will not be responsible for any damage to the product that occurs during the repair process that is a result of any unauthorized modifications or repairs or replacements not performed by Apple or an AASP. No more than one-hundred ($100 AUD) dollars, No more than one-hundred ($100 CAD) dollars Canadian, No more than seven hundred and eighty ($780) Hong Kong dollars plus applicable tax, No more than ten-thousand (Y10,000) yen plus applicable tax, no more than one-hundred thirty ($130 NZD) dollars, No more than one hundred and eighty ($180) Singapore dollars plus applicable tax. Apple offers AppleCare+ protection in the UK and US, which means it will replace an iPhone that has suffered accidental damage. a) An estimate for repairs, as required (section 9844 of the California Business and Professions Code), shall be given to the customer by the service dealer in writing. Apple will provide service through one of the following options and will choose which method of providing service depending on the circumstances, in particular depending on the type of Apple product: A Do-It-Yourself (DIY) Parts Service. Apple may make changes to any products or services offered online, or to the applicable prices for any such products or services, at any time, without notice. Apple is not responsible for any labor costs relating to DIY Parts Service. Apple may provide prepaid way bills (and if you no longer have the original packaging, Apple may send you packaging material). To the extent permitted by law, all service orders received from residents of New Zealand will be governed by the laws of New Zealand. For Customers in Europe: THE EXPRESS WARRANTIES, CONDITIONS AND REMEDIES SET OUT IN THIS AGREEMENT ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, CONDITIONS, TERMS, UNDERTAKINGS, OBLIGATIONS AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR IMPLIED. Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. 1.11.4 Information on Service. Apple may provide an estimate on when a replacement product or shipping box to facilitate service will be shipped to you. You agree and understand that it is necessary for Apple to collect, process and use your data in order to process sales, perform service and confirm compliance with applicable laws. Apple has “global repair coverage” If you carry your Apple computer or iPod when you travel and happen to need repair service, AppleCare Protection Plan offers global repair coverage. The security code is an individual three or four digit number specific to your card that may be printed on the face of your card above the embossed account, or on the back of your card, on the signature panel. The provisions of this section will control if inconsistent with any provision of this Agreement. Apple will send notice to the mailing address you furnished when you authorized service. All replaced parts requiring return, must be returned to Apple within ten (10) days from the date Apple ships the replacement part to you (“Return Period”). For DIY Parts Service requiring the return of the replaced part, you must provide credit card details to secure the return of the replaced part. A new leaked warranty guide for Apple iPhones shows how the company determines which iPhones are eligible for repair under warranty. Apple Warranty Check. You represent that your product does not contain illegal files or data. There are many service providers that Apple trusts with support. The proof of purchase that Apple sends to you will include any applicable sales tax. 3.3 Limitation of Liability. 5.8 Unenforceable Terms. c) Sales Tax. For residents of Europe, outside Belgium: If you are a consumer, you agree that because Apple starts service upon acceptance of your order, you may not exercise the right of withdrawal. 2.5 Refunds. Available on iPhone, Apple Watch, iPad, iPod, AirPods, Beats, Apple TV and HomePod. You may not purchase for resale.
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